Terms & Conditions

Welcome to our Kandy Esala Perahera Seat Booking Service. By making a reservation, you agree to the following terms and conditions.


Booking & Confirmation

  • All bookings must be made in advance through our website, email, or direct contact.
  • A booking is confirmed only after receiving full or partial payment.
  • Once confirmed, you will receive a confirmation message or voucher.

Payment Policy

  • Prices may vary depending on the date and seat category.
  • Full payment or a deposit may be required to secure your seats.
  • Payments are processed through secure and trusted methods.

Seating Arrangements

  • Seats are allocated based on availability and booking order.
  • While we aim to provide the best possible view, exact seat positioning may vary.
  • Late arrivals may result in loss of preferred seating.

Event Changes

  • The schedule of the Kandy Esala Perahera is controlled by local authorities and may change without prior notice.
  • We are not responsible for delays, route changes, or weather conditions affecting the event.

Cancellation & Refunds

  • Cancellation and refund policies may vary depending on the booking terms.
  • No-shows or last-minute cancellations may not be eligible for refunds.
  • Please refer to our Refund Policy for full details.

Customer Responsibility

  • Customers are expected to behave respectfully, as this is a religious and cultural event.
  • Appropriate dress is recommended.
  • Any damage to property or facilities will be the responsibility of the customer.

Liability

  • We are not liable for personal injury, loss, theft, or damage to personal belongings during the event.
  • Customers attend the event at their own risk.

Agreement

By booking with us, you confirm that you have read, understood, and agreed to these Terms & Conditions.


If you want, I can also write a strong Refund Policy (very important for tourists) that protects you from last-minute cancellations.